How to Order:
  • Please contact us at 317-994-5487 and leave a detailed voicemail specifying the plant material and quantity required.
  • Alternatively, you can email us at sales@woodywarehouse.com
  • A WWN representative will respond to your inquiry within one business day.
Pickup Procedure:
  • Review the acknowledgment for accuracy.
  • Schedule time frame for pickup; morning or afternoon.
  • Pickup instructions and payment details will be emailed prior to pickup date.
  • Pick-up hours are between  8:00 AM to 12:00 PM and 1:00 PM to 4:30 PM.
Friendly Reminder:
  • Please bring tarps and tie-downs for open trailers.
  • Our crew is available to assist in loading and securing plant material if necessary.
  • Any revisions made to an order within 3 business days of receiving the order is not permitted or may incur restocking or rescheduling fees.
Delivery Procedure:
  • All prices quoted are FOB (Free on Board) from Lizton, Indiana, and exclude freight costs or packaging charges.
  • A minimum sales order of $2,000 is required. Exceptions may be considered at the discretion of WWN. We encourage pickups for smaller orders.
Booking and Confirmation:
  • Please allow a minimum of 7 days to book delivery. During peak shipping periods in spring and fall, a timeframe of 2-3 weeks may be necessary. Confirmations are processed on a first-come, first-served basis.
Delivery Address Responsibility:
  • Customers are responsible for providing accurate delivery addresses. Any detours resulting in additional driver time will be subject to revised freight charges based on mileage rates.
  • Multiple Drops: For multiple drops per order, an additional charge of $150 per drop will be applicable.
Unloading and Detention fees:

A maximum duration of two hours is allotted for unloading.

  • Detention fees of $250 per hour will be incurred.
  • Drivers are not available for unloading assistance; adequate on-site staff is required.